Meet your new Petit Pal, Hugo the Hamster! Ready to be cuddled and cared for, Hugo loves exercise, exploring the outdoors, and foraging for his favorite food: blackberries! When the day’s adventures are done, it’s time to tuck Hugo back into his house for a snooze.

• WHAT’S INSIDE? – There are six chunky wooden play pieces: an exercise wheel, a water bottle, a flower, a blackberry, a salad leaf, and of course, the happy hamster himself! Everything packs neatly away into Hugo’s cute wooden house, meaning this set is ideal for taking on journeys, holidays, and anywhere else you may need to keep your little one entertained.
• PLAY & DEVELOPMENT – Designed to encourage independent play, this adorable wooden set develops fine motor skills and hand-eye coordination, and caring for Hugo deepens emotional awareness and empathy. Perfect for Ages 3+.
• THOUGHTFULLY DESIGNED – Petit Pals play sets are made using recycled FSC wood and FSC paper. This is a plastic-free product and all the disposable packaging is 100% recyclable.

Details:

• Made using recycled FSC wood and FSC paper
• Disposable packaging is 100% recyclable
• Perfect for ages 3+

Shipping timelines

Orders are processed and prepared for shipment within 2-3 business days. Business days exclude weekends and national holidays. Orders are shipped via USPS first class or ground or UPS ground depending on weight and location. Signatures are required for orders over $200 and tracking is provided. We recommend that you provide a shipping address that has a secure delivery space. Pacifier cannot be responsible for theft or damage of packages that have been confirmed as delivered via provided tracking services.

Pre-orders

Items that are noted as pre-order will ship during the timeframe specified.  If the vendor updates the back-order timeframe, we will provide updates and you are welcome to cancel the order anytime prior to shipment.

Special shipping

Rush shipping is available at an additional price - please call us at 612.767.8501 to inquire about expedited shipping options. We currently ship standard within the continental United States, but please call us at 612.767.8501 if you wish to ship to Alaska, Hawaii, or an APO base to calculate shipping cost.

Contact hours

Please note our team is available to help during our hours. We can be reached at 612.767.8501 between 8AM-5PM CST Monday through Friday. We are closed on New Years Day, Easter Sunday, Memorial Day, July 4th, Labor Day, Thanksgiving day, and Christmas Day.

To make a return, please email orders@pacifieronline.com to request return authorization. In your message, please include your name, order number and the item(s) you wish to return. We will get back to you within 2 business days to provide return authorization on applicable orders and shipping instructions.

Returns made within 14 days of order delivery receive a full refund to the original form of payment or exchange. Returns made within 15-60 days of order delivery receive store credit which never expires.

We do not cover the shipping cost of returns, any shipping fees will be deducted from your refund.The shipping fee depends on the size and weight of your return order. Please call us at 612.767.8501 if you have any questions.Merchandise must be in new, unused condition and packaging intact and with original seals.Strollers, carseats and furniture may only be exchanged/returned if packaging remains sealed. 

Return and exchange timeframe restrictions apply to strollers, carseats, and furniture.

Clearance, special order items, and opened gear/furniture items are final sale and not returnable or exchangeable.

We ship USPS First Class or Ground or UPS Ground, depending on weight. Signatures are required for orders over $200 and tracking is provided. We recommend that you provide a shipping address that has a secure delivery space. Pacifier cannot be responsible for theft of packages that have been confirmed as delivered via provided tracking services.